Privacy Policy

At Hoodies And Sweaters Shop (fashionitemco.com), we understand that your personal style deserves expression and your personal information deserves protection. As a global destination for alternative fashion enthusiasts, we’re committed to safeguarding your privacy while you explore our unique collection of body jewelry, edgy apparel, and statement accessories.

1. Information We Collect

To provide you with the best alternative fashion shopping experience, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address (71 Brown Street, NORTH SYDNEY, AU 2055), and contact details
• Payment Information: Credit/debit card details (Visa, MasterCard, JCB) processed through secure payment gateways, and PayPal account information
• Order Details: Products purchased (including body jewelry, hoodies, belts, and other alternative fashion items), sizing preferences, and style selections
• Technical Data: IP address, browser type, device information, and browsing behavior on our site
• Communication Records: Correspondence with our customer service team at [email protected]

2. How We Use Your Information

Your information helps us serve our global community of alternative fashion lovers:

• Process your orders for body jewelry, clothing, and accessories with secure payment processing
• Ship your unique fashion pieces worldwide (excluding some Asian countries and remote locations)
• Provide customer support and respond to your style inquiries
• Improve our collection of hoodies, sweaters, and body jewelry based on customer preferences
• Send order confirmations and shipping updates (with your consent)
• Prevent fraud and ensure transaction security
• Comply with Australian privacy laws and international regulations

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

• Payment Processors: Secure sharing with Visa, MasterCard, JCB, and PayPal for transaction processing
• Shipping Partners: Limited address information shared with global carriers to deliver your fashion items
• Legal Requirements: When required by law or to protect our rights and customers
• Service Providers: Trusted partners who help us operate our website and business, bound by confidentiality agreements

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, just like your unique style expression:

• Secure Storage: Data stored on encrypted servers with industry-standard protection
• Payment Security: Financial information protected with SSL encryption and never stored on our servers
• Limited Retention: We only keep your information as long as necessary for business and legal purposes
• Global Standards: We maintain security measures that meet Australian privacy requirements and international standards

5. Your Rights and Choices

You have control over your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct your information through your account or by contacting us
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format

To exercise these rights, contact us at [email protected]

6. Cookies and Tracking Technologies

We use cookies to enhance your alternative fashion shopping experience:

• Essential Cookies: Required for site functionality, shopping cart, and secure checkout
• Analytical Cookies: Help us understand how customers interact with our jewelry and clothing collections
• Preference Cookies: Remember your style preferences and shopping choices

You can control cookie settings through your browser, though this may affect site functionality.

7. International Data Transfers

As we serve customers worldwide (excluding some Asian countries and remote locations), your information may be transferred internationally. We ensure all transfers comply with applicable privacy laws and maintain the same level of protection described in this policy.

8. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to customers. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

At Hoodies And Sweaters Shop, we’re committed to protecting your privacy while helping you express your unique alternative style. Shop with confidence, knowing your information is as secure as your fashion choices are bold.